Refund policy

Change-of-mind returns

For UK online orders, you can tell us you wish to cancel within 14 days of receiving your order. Email orders@runfurther.co.uk with your order number. Please send the item back within 14 days of telling us. You may inspect a shirt as you would in a shop; please return it in its original condition. If it has been handled beyond what is necessary to inspect it, we may make a reasonable deduction for any resulting loss in value. You are responsible for the cost of return postage for a change-of-mind return.

We will refund the price of the item and the standard delivery charge. If you chose a more expensive delivery option, we will refund only the cost of standard delivery. We will issue the refund within 14 days of receiving the returned item or evidence that you have sent it back, whichever comes first. Refunds go to the original payment method.

Faulty, damaged or incorrect items

If your order arrives faulty, damaged or incorrect, contact orders@runfurther.co.uk with your order number and a description of the issue. Photos help us investigate. We will work with you to resolve it in line with your rights under the Consumer Rights Act 2015.

Nothing in this policy affects your statutory consumer rights.